BIG Assist programme of events 2015–16

25 Feb 2016

10:00am - 5pm

Audience

Infrastructure organisations and key stakeholders.

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BIG Assist National Conference

Organised by BIG Assist

NCVO invites you to join the BIG Assist national conference on Thursday 25 February for the opportunity to share and learn new ideas and ways voluntary sector infrastructure are working to strengthen the voluntary sector and build social action.

The day will offer inspiring ideas and practical help plus the opportunity to hear direct from BIG Assist Beacons who are taking forward new ideas, ways of working and innovative new roles for infrastructure.

The day offers sessions on:

Leading change
* New commissioning models and consortia building
* Developing a mixed income and economy
* New models for equalities infrastructure
* Get to grips with impact
* Building your Board
* Putting the sector at the heart of your work

Book your free place.

Join a lively afternoon to hear the latest learning, ideas and research on new directions for infrastructure and share your thoughts on building the future for support and infrastructure in collaboration with the public sector, funders and business.

Who should attend?

* Leaders working in infrastructure national, local, specialist and regional
* Local authority and CCGs wanting to engage and build the voluntary sector
* Funders wanting to explore new ways to build the capacity of the sector
* Researchers, support providers and suppliers

Show agenda

Agenda

9:30 a.m.

Arrivals, registration and refreshments

10 a.m.

Welcome and introductions
Sir Stuart Etherington, Chief Executive, NCVO 

10:25 a.m.

Keynote
Janet Wheatley, Chief Executive, Voluntary Action Rotherham
Sarah Whittle, Assistant Chief Officer, Rotherham Clinical Commissioning Group

10:55 a.m.

Peer learning workshops

Governance: How trustee boards are a key ingredient in organisational change
Garry Jones (Support Staffordshire)
Tracy Rudling (Colchester CVS)
** Would you like some tips on influencing and negotiating with trustees and painting the bigger picture for them? Garry Jones from Support Staffordshire will explore how he worked with Trustees during a time of merger, turning six lots of trustee boards into one, cohesive board. Tracy Rudling from Colchester CVS will explain how they worked to develop and grow the skills of their trustees, the lessons learned and outcomes reached.

Leading change: leading an organisation in a time of change
Cate Murphy (Regenerus)
Dominic Pinkney (Hammersmith & Fulham Volunteer Centre)
** How do you successfully lead an organisation through a period of change? Cate Murphy from Regenerus will discuss how her organisation developed a new strategy, reflecting on the highs and lows of implementation. Needing to adapt to a rapidly changing operating environment, Dominic Pinkney from Hammersmith and Fulham Volunteer Centre will share his personal reflections on leading change, including successful strategies for adapting and changing organisational culture. 

Developing a mixed economy: The future of funding for infrastructure
Lucy Hogg (Voluntary Norfolk)
Chaya Spitz (Interlink Foundation) 
** Voluntary Norfolk moved from being an organisation which relied mainly on grant income, to an organisation with a developed ‘mixed economy’. In this workshop, Lucy Hogg will outline how the organisation’s income has changed, explaining their approach, what worked well and the challenges they encountered. Interlink has also shifted their focus from grants to earned income. Chaya Spitz will share her insights on leading change with the trustee board and staff to develop more earned income and charged for services, plus how they have managed to ensure that smaller organisations can access the support they need.

Putting the sector at the heart of your work
Simon Sherbersky (Torbay Community Development Trust)
Richard Jackson (Voluntary Action Leeds)
** Simon Sherbersky will discuss how the VCS sector in Torbay lead the 'Force for Change' process to put the sector at the heart of TCDT’s work and secure a legitimate role in representing the sector locally. He will discuss the outcomes and the shift in relationships between the Voluntary and Community Sector and funders in Torbay. Richard Jackson from VAL will share what is currently happening in Leeds within the sector, the processes VAL have in place to keep the sector at the heart of what they do and how they facilitate effective communication between the statutory and Voluntary and Community Sector, supporting transparency and accountability. 

Impact: Demonstrating the value of infrastructure
Chris Child (Energize Shropshire, Telford & Wrekin)
Sakthi Suriyaprakasam (Bexley Voluntary Service Council)
** What are the best tools to use to measure your organisation’s impact? Chris Child from Energize Shropshire, Telford & Wrekin will share the tools ESTW use to measure their impact and the lessons he’s learned in trying to understand the difference ESTW make as an organisation. Sakthi Suriyaprakasam from Bexley Voluntary Service Council will talk through the challenges she - as a chief executive - faces in measuring BVSC’s impact and will offer some potential solutions for organisations struggling with demonstrating their value.

New commissioning models and consortia building
Julie Farrow (Hunts Forum for Voluntary Organisations)
Simon Bowkett (Exeter CVS) 
** Exeter CVS have being using new types of commissioning models and cross-sector ways of working to make the organisation more sustainable and effective. In this workshop, Simon Bowkett will share ECVS’s approach to building relationships with public, private and VCSE bodies, what the outcomes have been, and how other infrastructure organisations can develop new approaches. Julie Farrow from Hunts Forum will discuss how the organisation’s relationships with health bodies have grown and changed. She will reflect on what’s worked well, what the challenges were and suggest factors to be taken into consideration by other infrastructure bodies when working this way.

11:25 a.m.

Mid-morning break

11:45 a.m.

How-to workshops

Reviewing the effectiveness of your board
Myles Kunzli (NCVO)
Leon Mexter (Youth Focus: North East)

Leading change masterclass
Diana Leat (BIG Assist Panel) CHAIR
Paul Tolley (Warwickshire CAVA),
Ben Gilchrist, Community and Voluntary Action Tameside

Developing new income and business models
Jenny Field (London Funders/BIG Assist Panel) - CHAIR
Marcus Ward (Peach Consultancy)

Impact: developing theory of change
Jurgen Grotz (Institute of Volunteering Research)

New models for equalities infrastructure
Paul Roberts (LGBT Consortium)
Christine Goodall (HEAR)

New commissioning models: the role of infrastructure in public service delivery
Lev Pedro (NCVO)
Neil Coulson (BIG Assist approved supplier)

1:15 p.m.

Lunch
PQASSO (Caroline Cook, NCVO)
Investing in Volunteers (Patricia Kiss, NCVO)

2:15 p.m.

What does the future hold for infrastructure and wider support for civil society?Stephen Dunmore (BIG Assist Panel Chair)
Chair
Nick Ockenden, NCVO, Institute for Volunteering Research (BIG Assist Lessons Learned)
Panel 

  • Diana Leat, BIG Assist Panel (A World without Infrastructure) 
  • David Warner, London Funders 
  • Neil Cleeveley, NAVCA 

Questions

3:30 p.m.

Keynote

Dawn Austwick, Chief Executive, BIG Lottery Fund
Followed by Q&A

4:15 p.m.

Closing remarks
Stephen Dunmore
Followed by refreshments and networking.

5 p.m.

Close

26 Jan 2016

1-2.30pm

Online Discussion - Is there still any need for local volunteering infrastructure?

BIG Assist

A SUMMARY/HIGHLIGHTS FOR THIS EVENT CAN BE FOUND HERE.

Join us for a live lunchtime discussion on Tuesday 26 January 1-2.30pm on the ShareSpace forum (you need to login to the BIG Assist website first) where we'll be discussing - Is there still any need for local volunteering infrastructure?

As local volunteering infrastructure becomes further squeezed and forced to innovate, we invite you to join us to discuss current challenges. We want to hear from you! This is an online discussion so you don’t need to go anywhere – simply login to the BIG Assist website from your desk and head over to the ShareSpace forum.

We will be discussing the following:

* What does the future for local volunteering infrastructure look like?
* What impact does it have and what would happen without it?
* What is its impact on national charities? Do they still need local support?
* Is local volunteering infrastructure equipped to change, innovate and evolve
* Do we need to develop the Annual Return for Volunteer Centres?

We will have a panel of experts to draw from and ask questions on the day and the panel includes:

* Haley Peters, Volunteer Development Manager, Teenage Cancer Trust
* Heather Allen, VCQA & IiV Assessor
* Chris Reed, Head of Volunteering, Barnardo's
* Gareth Lloyd or Nick Ockenden, Institute for Volunteering Research, NCVO
* John Carlin, Volunteer Centre & Quality Standards Manager, NCVO

If you would like to take part please email Davinder.kaur@ncvo.org.uk to register your interest. 

25 Nov 2015

12.30-2pm

Online Discussion - The Role of Trustees Within Infrastructure Organisations

BIG Assist

Join us for a live lunchtime discussion on Wednesday 25th November 12.30-2pm on the ShareSpace forum (you need to login to the BIG Assist website first) to talk about the role of trustees within infrastructure organisations. 

We want to hear from you as infrastructure organisations about your experiences, successes and challenges of working with, approaching and guiding your trustees. This is a hot topic so we are keen to get your contributions on the day.

We’ll be covering the following:

  • Do they ‘get’ infrastructure? How do you induct them to infrastructure?
  • Do your trustees have all the skills and knowledge they need? 
  • Is there a conflict of interest when all/some of your Trustees are members? 
  • What do you do with a underperforming Board?
  • How to manage challenges (i.e. when the SMT want to change how they work and he Board don't)
  • Utilising the skills of trustees (i.e. using them as advocates for reach and influence) 
  • The relationship between the CEO and the board – how can this relationship be maximised and what are the challenges?

10 Nov 2015

10am-4pm

Audience

VCS Local Infrastructure Organisations

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VCSS Camp

Sponsored by BIG Assist

BIG Assist is again proud to be sponsoring the latest VCSSCamp 'unconference'. Join like minded people from VCS Local Infrastructure Organisations to talk about how digital tools and technology can be used to help in your work.

More details can be found on the VCSS website.

03 Nov 2015

10am-4pm

Audience

Chief executives and senior managers of infrastructure organisations

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BIG Assist Learning/Change for Good - Strengthening Local Infrastructure

Delivered in Partnership by NAVCA and NCVO

This event is one of a series of events around the country for local and specialist infrastructure.

The morning session will draw on learning from the BIG Assist programme and will give local and specialist infrastructure organisations the opportunity to learn direct from other infrastructure organisations working to change and actively develop new ways of working. The session will help develop a good understanding of what has worked as well as the challenges they face.

This will be followed by a networking lunch.

The afternoon session is delivered in partnership by NAVCA and NCVO.

The Change for Good Commission was established by NAVCA to look at how local infrastructure can maintain support for voluntary and community action as demand grows and resources shrink.

The overall message from the commission is that infrastructure organisations need to fundamentally look at how we operate in order to ensure our offer is relevant and unique.

The workshop will give infrastructure in the West Midlands region the opportunity to:

  • Shape your future - Create some space for you to step back from the coal face, work with each other and look at the practical applications of the recommendations and what they really mean for you.
  • Share experiences and ideas on the Change for Good report and have a voice in turning the report’s recommendations into a concrete plan of action to inform a final report and roundtable with key stakeholders and funders at the end of the year.

20 Oct 2015

10am-4pm

Audience

Chief executives and senior managers of infrastructure organisations from the South East (excluding London)

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BIG Assist Learning /Change for Good – Strengthening Local Infrastructure

Delivered in Partnership by NAVCA and NCVO

This event is one of a series of events around the country for local and specialist infrastructure.

The morning session will draw on learning from the BIG Assist programme and will give local and specialist infrastructure organisations the opportunity to learn direct from other infrastructure organisations working to change and actively develop new ways of working. The session will help develop a good understanding of what has worked as well as the challenges they face.

This will be followed by a networking lunch.

The afternoon session is delivered in partnership by NAVCA and NCVO.

The Change for Good Commission was established by NAVCA to look at how local infrastructure can maintain support for voluntary and community action as demand grows and resources shrink.

The overall message from the commission is that infrastructure organisations need to fundamentally look at how we operate in order to ensure our offer is relevant and unique.

The workshop will give infrastructure in the South East region the opportunity to:

  • Shape your future - Create some space for you to step back from the coal face, work with each other and look at the practical applications of the recommendations and what they really mean for you.
  • Share experiences and ideas on the Change for Good report and have a voice in turning the report’s recommendations into a concrete plan of action to inform a final report and roundtable with key stakeholders and funders at the end of the year.

NB: We do not currently have an event planned for London based organisations as London Funders, GLV and LVSC will be working to engage their members, infrastructure and key stakeholders in looking at the future of infrastructure in London. We have agreed that NCVO, NAVCA, GLV, London Funders and LVSC will ensure the work and learning is shared and we may work together to run an event in London later in the year. Further information can be found on the homepage of the GLV website www.glv.org.uk.

For this reason priority to attend this event will be given to organisations based in the South East outside of London. 

Book your place.

06 Oct 2015

12.30-3.30pm

Audience

BIG Assist Customers

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Customer Focus Group

BIG Assist

This focus group is for BIG Assist customers (that have spent their vouchers) and will be facilitated by the Institute for Volunteering Research (IVR). We are looking for up to 10 customers to take part and speak with IVR and other customers about their experience of BIG Assist and its impact on their organisation. We are keen to provide an opportunity for organisations to talk freely about any positive experiences of BIG Assist as well as any challenges you may have faced.

The session will provide an opportunity for organisations to share their experiences of BIG Assist as well as feeding into our research to help understand the impact of the programme.

Refreshments will be provided and travel expenses will be reimbursed.

Show agenda

Agenda

12:30 p.m.

Arrivals and lunch

1:30 p.m.

Workshop

09 Sep 2015

10am-4pm

Audience

Chief executives and senior managers of infrastructure organisations

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BIG Assist Learning/Change for Good – Strengthening Local Infrastructure

NAVCA in partnership with NCVO

This event is one of a series of events around the country for local and specialist infrastructure.

The morning session will draw on learning from the BIG Assist programme and will give local and specialist infrastructure organisations the opportunity to learn direct from other infrastructure organisations working to change and actively develop new ways of working. The session will help develop a good understanding of what has worked as well as the challenges they face.

This will be followed by a networking lunch.

The afternoon session is delivered in partnership by NAVCA and NCVO.

The Change for Good Commission was established by NAVCA to look at how local infrastructure can maintain support for voluntary and community action as demand grows and resources shrink.

The overall message from the commission is that infrastructure organisations need to fundamentally look at how we operate in order to ensure our offer is relevant and unique.

The workshop will give infrastructure in the Yorkshire and Humberside region the opportunity to:

  • Shape your future - Create some space for you to step back from the coal face, work with each other and look at the practical applications of the recommendations and what they really mean for you.
  • Share experiences and ideas on the Change for Good report and have a voice in turning the report’s recommendations into a concrete plan of action to inform a final report and roundtable with key stakeholders and funders at the end of the year.

Book your place.

Show agenda

Agenda

10 a.m.

Arrival, registration and refreshments

10:30 a.m.

Welcome and introductions

  • Leesa Herbert, Head of Infrastructure Development, NCVO
  • Jane Hustwit, Acting Chief Executive, Involve Yorkshire & Humber

 

10:50 a.m.

BIG Assist Learning

  • Julie Ward, Lead Customer Consultant - BIG Assist
  • An overview of the programme, drawing on findings from NCVO’s research team and learning from the programme to date.
11:05 a.m.

Case Studies [tea break: 11:30 – 11:45]
The opportunity to hear how organisations are changing and working through challenges by taking a closer look at three organisations:

  • Sue White, Chief Executive - Voluntary Action Sheffield
  • Dave Forrest, Director - Volunteer Centre Bradford
  • Graham Whalley, Chief Executive - Young Lancashire
1 p.m.

Networking lunch

2 p.m.

Change for Good: Strengthening Local Infrastructure
This session is delivered in partnership by NAVCA and NCVO
The workshop will give you the opportunity to:

  • Share experiences and ideas on the Change for Good report and have a voice in turning the report’s recommendations into a concrete plan of action to inform a final report and roundtable with key stakeholders and funders at the end of the year.                        
3:45 p.m.

Final comments and close

26 Aug 2015

12.30-3.30pm

Audience

BIG Assist Customers & Suppliers

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Customer & Supplier Focus Group

BIG Assist

This focus group is for BIG Assist customers and approved suppliers (that have spent their vouchers and completed projects for BIG Assist) and will be facilitated by the Institute for Volunteering Research. We are looking for a small group to take part. The session will focus on speaking with both customers and approved suppliers about their experience of working together; from procuring and quoting for services through to service delivery. We want to provide an opportunity for you to talk freely about your positive experiences as well as any challenges you may have faced.

This focus group will provide an opportunity for you to share your experiences as well as feed into our research to help understand the impact of the programme.

Lunch will be provided and travel expenses will be reimbursed.

Show agenda

Agenda

12:30 p.m.

Arrivals and lunch provided

1:30 p.m.

Workshop

06 Aug 2015

12.30-3.30pm

Audience

BIG Assist Suppliers

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Supplier Focus Group

BIG Assist

This focus group is for BIG Assist suppliers (that have completed projects for BIG Assist) and will be facilitated by the Institute for Volunteering Research (IVR). We are looking for up to 10 suppliers to take part and speak with IVR and other suppliers about their experience of BIG Assist and working with customers. We are keen to provide an opportunity for participants to talk freely about any positive experiences of BIG Assist as well as any challenges you may have faced.

The session will provide an opportunity for suppliers to share their experiences and feed into our research to help understand the impact of the programme.

Lunch will be provided and travel expenses will be reimbursed.

Show agenda

Agenda

12:30 p.m.

Arrivals and lunch

1:30 p.m.

Workshop

15 Jul 2015

10am-4pm

Audience

Chief executives and senior managers of infrastructure organisations

BIG Assist Learning/Change for Good - Strengthening Local Infrastructure

Delivered in Partnership by NAVCA and NCVO

Notes from the event (click full screen icon in bottom right hand corner for larger view):

Taunton event notes pp presentation from elizabethpacencvo

This event is one of a series of events around the country for local and specialist infrastructure.

The morning session will draw on learning from the BIG Assist programme and will give local and specialist infrastructure organisations the opportunity to learn direct from other infrastructure organisations working to change and actively develop new ways of working. The session will help develop a good understanding of what has worked as well as the challenges they face.

This will be followed by a networking lunch.

The afternoon session is delivered in partnership by NAVCA and NCVO.

The Change for Good Commission was established by NAVCA to look at how local infrastructure can maintain support for voluntary and community action as demand grows and resources shrink.

The overall message from the commission is that infrastructure organisations need to fundamentally look at how we operate in order to ensure our offer is relevant and unique.

The workshop will give infrastructure in the South West region the opportunity to:

  • Shape your future - Create some space for you to step back from the coal face, work with each other and look at the practical applications of the recommendations and what they really mean for you.
  • Share experiences and ideas on the Change for Good report and have a voice in turning the report’s recommendations into a concrete plan of action to inform a final report and roundtable with key stakeholders and funders at the end of the year.

Book your place.

Show agenda

Agenda

10 a.m.

Arrivals, registration and refreshments

10:30 a.m.

Welcome and introductions
Leesa Herbert, Head of Infrastructure Development - NCVO
Steve Woollett, CEO - South West Forum 

BIG Assist Learning
Julie Ward, Lead Customer Consultant - BIG Assist
An overview of the programme, drawing on findings from NCVO’s research team and the opportunity to hear how organisations are changing and working through challenges by taking a closer look at three organisations:

  • Paul Roberts, Chief Executive Officer - Consortium of Lesbian, Gay, Bisexual & Transgender VCOs (CLGBT) (read their case study)
  • Jacky Clift, Director- Zebra Collective/Plymouth Octopus Project
12:30 p.m.

Networking lunch

1:15 p.m.

Change for Good: Strengthening Local Infrastructure
Helen Sims, Head of Membership- NAVCA
Leesa Herbert, Head of Infrastructure Development - NCVO

The session is delivered in partnership by NAVCA and NCVO. It will give you the opportunity to:

  • Shape your future: create some space for you to step back from the coal face, work with each other and look at the practical applications of the recommendations (from the Commission for Local Infrastructure) and what they really mean for you
  • Share experiences and ideas on the Change for Good report and have a voice in turning the report’s recommendations into a concrete plan of action to inform a final report and roundtable with key stakeholders and funders at the end of the year.
4:10 p.m.

Final comments and close

 

30 Jun 2015

10am-4pm

Audience

VCS Local Infrastructure Organisations

VCSSCamp

Sponsored by BIG Assist

BIG Assist is proud to be sponsoring again this year the VCSSCamp 'unconference'. Join like minded people from VCS Local Infrastructure Organisations to talk about the ways digital tools and technology are used in their work.

More details can be found on their website.

11 Jun 2015

1.30-4pm

Audience

Chief executives and senior managers of infrastructure organisations