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HBRL Consulting profile


Who are we?

HBRL is a specialist Consultancy group whose mission is to support organisations to

  • undertake strategic and organisational development - and to implement
  • build effective governance to support that development
  • manage change effectively.

We are a core team of seven principal consultants including former third sector leaders with direct experience of managing charities (and social enterprises) through challenging times.  We have a substantial track record of successful work in the voluntary/not for profit and public sectors.

We choose to work together because we know and trust each other; we can call on additional specialists whose work we value.

Our approach

We are people and solution focused.  We enable our clients to secure the best results for the short and longer term. 

We understand the complexities of change and development in our sectors; we also recognise the need to develop new capabilities for the future that are in keeping with each organisation’s mission, culture and values and reflect the needs of its beneficiaries.

We have developed a strong consultancy process that rests on understanding, reflection and analysis based on knowledge of the challenges posed within the voluntary/not for profit and public sectors.  This keeps our work refreshed and up to date.


HBRL offers credibility, objectivity and a depth of understanding which will help you to frame a range of practical, evidence-based solutions.


Our approach facilitates engagement, creative thinking and the formation of objectives that are forward looking, grounded and inclusive.


We will work with you to develop realistic but stretching solutions that represent a significant step change but continue to meet the best interests of your users and beneficiaries.



How We Work

 The HBRL team continually re-examines the basis of effective practice in the light of our experience.  We aim, at all times, to be:

  • Responsive – able to make a speedy initial impact
  • Expert – credible, well qualified, with a wealth of skills and knowledge
  • Objective – free of internal politics with a business focused perspective
  • Accountable – enable the successful delivery of your assignment
  • Effective – with capacity to effect significant change and add value
  • Committed – with a professional approach to delivery that empowers you on exit
  • Offering a good return on investment – delivering solutions that give you real benefit


 HBRL Statement of Ethical Practice


We aim for sustainable development of the desired change after the completion of our consultancy.  To achieve this we:

  • work in partnership with clients, clarifying goals and exploring how best to achieve these
  • keep clients informed of emerging issues and key findings
  • encourage joint sense-making and co-creation of potential solutions
  • share knowledge, observations and processes, to aid organisational learning


We contract with clients, clarifying expectations and outcomes. The HBRL contract covers:

  • scope, purpose and intended outputs and outcomes
  • protocols or boundaries, the mode of working, respective roles and responsibilities
  • processes that enable contracts to be a ‘live’ agreement, subject to agreed changes


We aim for positive communication with all engaged in the consultancy process. 

To achieve this we:

  • treat individuals respectfully in all interactions, expressing difference without judging anyone to be ‘wrong’
  • offer constructive feedback and encourage feedback from others
  • express our views openly and honestly with the appropriate person
  • respect privacy and negotiate appropriate levels of confidentiality

Diversity and equality

We recognise each person as unique in terms of their life experience and traditions whilst challenging whenever appropriate.

We respect and value diversity and strive to:

  • be aware of and respect cultural, individual and role differences
  • avoid perpetuating disadvantage or discrimination
  • work constructively with conflict recognising it can sometimes be positive

 Evaluation and endings

We aim to achieve stated goals and outcomes, and to learn from the consultancy.  To evaluate this we:

  • review work done, how far goals have been reached, and other achievements
  • encourage a joint exploration of clients’ and consultants’ learning
  • encourage feedback on improvements in roles and performance
  • at the end of the process, disengage formally - having agreed the exit points

 Professional development

We are committed to learning and development, for personal growth and improved practice.  Thus we:

  • use peer review, supervision or support to reflect on and learn from
  • keep our knowledge and skills updated
  • work within our capability, referring clients to others where appropriate
  • seek feedback from clients and colleagues.

 Value for money

We aim to offer best value by:

  • maintaining quality of delivery
  • working effectively and efficiently
  • keeping our overheads in check.

HBRL Consulting

18 July 2012



No completed projects yet



24 Leighton Grove



We can help you with

  • Collaboration and partnerships
  • Strengthening and creating effective relationships
  • Organisational strategy
  • Planning, assessing and communicating impact
  • Business planning
  • Leading change
  • Organisational culture
  • Developing skills and adapting to change
  • Income strategy and new business models
  • Cost efficiency and savings
  • Managing your assets
  • New structures and ways of working
  • Innovating culture
  • Developing new products, services and ways of working


  • North West
  • North East
  • Yorkshire and The Humber
  • East Midlands
  • West Midlands
  • East of England
  • South East
  • South West
  • London

Who delivers support?

  • Mainly in-house staff and regularly with associates